If your order hasn’t shipped yet, we’ll try our best. Just email us quickly at lumorabyswara.in@gmail.com with your order number and updated address.

If it hasn’t been processed, we can cancel it so you can place the correct one. Mail us at lumorabyswara.in@gmail.com (mailto:lumorabyswara.in@gmail.com)a(mailto:lumorabyswara.in@gmail.us)s soon as possible after ordering.

We pack every order from our small candle studio in Jaipur. Orders usually ship within 2-3 business days.

Jaipur: 2–3 days | Rest of India: 9–12 business days

Mail us at lumorabyswara.in@gmail.com (mailto:lumorabyswara.in@gmail.com). We’ll always try.

Yes 🤍 Free shipping on orders above ₹799.

Not at the moment.

Always our priority. Every Lumora candle is wrapped, cushioned, and packed carefully so it reaches you just as it left us. If transit damage ever happens, send us photos within 72 hours. We’ll make it right.